Shipping policy
Thank you for shopping with us. The following shipping terms apply to orders shipped within the United States.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
The estimated delivery time for orders within the United States is approximately 7–14 business days after the order has been shipped. Delivery times may vary depending on the customer’s location, shipping demand, or other external factors.
Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a confirmation email. When available, a tracking number will be provided so you can monitor the status of your shipment.
Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete shipping information. We are not responsible for delays or lost packages caused by incorrect or incomplete shipping addresses.
Shipping Delays
While we work to ensure that orders arrive within the estimated timeframe, delays may occur due to circumstances beyond our control such as weather conditions, high shipping demand, or carrier-related issues.
Lost or Missing Packages
If a package is marked as delivered by the carrier but has not been received, customers should first contact their local shipping carrier. In some cases, packages may arrive shortly after the delivery notification.
Contact
If you have any questions about your order or shipping status, please contact our customer support team through our website or customer service email.
Estimated Delivery Time
Order processing: 1–3 business days
Shipping time: 7–14 business days within the United States.